Band 4 Urology Cancer Navigator

Job overview

We are looking for an individual to join the Urology Department to manage and maintain general urology diagnostic pathways.

The role of the Urology Cancer Navigator is to work as part of the Urology team here at the Royal Free London site to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey.

The post holder will support our kidney cancer, prostate diagnostics, bladder cancer and flexible cystoscopy service. Where a patient has multiple specialist needs, the Patient Pathway Navigator will assist the patient in coordinating their pathways to reduce multiple appointments across the Trust.

Main duties of the job

An opportunity has arisen for a full time Clinical Pathway Navigator to join the Urology department.

We are looking for a positive and motivated person with an eye for detail to join our team.

The successful candidate is required to demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have:

• Previous experience of working with the public and/or patients in a healthcare environment
• Experience of interacting with staff at all levels
• Previous administrative and organisational experience
• Experience of managing and prioritising own workload and working to deadlines
• Experience of dealing with non-routine and complex problems
• If you believe you meet the criteria of the person specification and would like to join our team at this time, we would be interested in receiving your application.

To find out more about working at the Royal Free London NHS Foundation Trust please visit our website.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Royal Free World Class Values

Essential criteria

• Demonstrable ability to meet the Trust Values
• Education and professional qualifications

Essential criteria

• English and maths GCSE level of equivalent

Desirable criteria

• Evidence of personal development
• Knowledge of medical terminology

Experience

Essential criteria

• Experience of interaction with staff at all levels of an organisation
• Experience of managing complex administrative processes
• Experience of dealing with non-routine and complex problems
• Experience of working effectively in a high pressure environment
• Experience of managing rapidly changing and competing demands
• Experience of managing and prioritising own workload and working to deadlines
• Experience communicating effectively via email and telephone

Desirable criteria

• Experience working in a healthcare setting or with patients/carers
• Experience of service development or improvement
• Experience of NHS waiting list targets – including referral to treatment time, cancer waiting time targets and DM01

Skills and aptitudes

Essential criteria

• Excellent written and verbal communication skills
• Excellent organisational skills with meticulous attention to detail
• Excellent customer care practice, being polite, sympathetic, patient and diplomatic
• Understanding patient confidentiality
• Ability to use databases and manipulate and share information with colleagues accurately and clearly
• Ability to confidently interact and share knowledge with staff at all levels, showing compassion and kindness at all times
• Ability to prioritise workloads according to patient safety and deadlines
• Ability to learn and assimilate information quickly
• Ability to adapt to rapidly changing priorities and manage high pressure situations
• Knowledge of NHS Waiting Time Targets and KPIs – including referral to treatment time, DM01 and cancer waiting time targets
• Ability to problem solve and support colleagues to work through issues they may encounter.

Desirable criteria

• Proof of continuous learning and development
• Knowledge of Trust IT Systems – PACS, Cerner and Dictation Services

Personal qualities and attributes

Essential criteria

• Ability to maintain excellent communication channels and good customer services
• Maintain a high level of professionalism in manner
• Ability to work under pressure and use own initiative to prioritise tasks
• Good interpersonal skills having a friendly and approachable manner
• Proactive, forward-thinking, quick problem solving attitude
• Able to work effectively in a team
• Good time management and organisation skills
• Able to support colleagues and patients
• Exemplify the Trust Values

Covid-19 Vaccination

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.

• AT* – Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
• By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
• If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
• If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
• By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
• Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
• Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
• Interview arrangements will be communicated via email so please check your email regularly following the closing date.

 

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

Tagged as: band 4 urology cancer navigator