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Posting Details

The New Mexico Higher Education Department (NMHED) works to encourage all New Mexicans to pursue a college education by making it more accessible and affordable. The department holds a statewide vision for higher education in which New Mexicans have the ability to achieve the highest level of education they desire, are ensured a seamless educational experience from pre-school through college, can afford to attend one of New Mexico’s fine institutions and will succeed once enrolled, and will be prepared to participate in New Mexico’s high wage workforce.

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
Why does the job exist?

The overall purpose for this position is to manage and maintain the agency’s IT infrastructure to ensure its reliability, security, and overall performance while also provide support to end-users and contributing to the strategic growth and success of the organization. HED requires two (2) IT Systems Administrators to work collectively and support each other across numerous areas, primarily cyber security.
How does it get done?

This position is responsible for maintaining and optimizing the IT environment, including installing, configuring, and updating systems, servers, and networks. Duties include troubleshooting failures, providing user support, and staying current with technologies and best practices. Key responsibilities are divided: one person focuses on MS 365, firewalls, and desktop support, while the other handles network switches, smartphone management, and cloud services.
Who are the customers?

This position serves HED leadership, employees, associated agencies, local organizations and students enrolled in New Mexico Higher Education Institutions.
Ideal Candidate

This position serves HED leadership, employees, associated agencies, local organizations and students enrolled in New Mexico Higher Education Institutions.
Minimum Qualification

Associate’s degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in end user support, systems administration, network administration or any related field. Substitutions Apply. See Substitution Table below.
Employment Requirements

Must possess and maintain a valid driver’s license.
Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some travel may be required. Ability to lift up to 40 lbs.
Supplemental Information

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Agency Contact Information:ย Isaac Bush. [email protected]. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

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