Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.


We are looking for a talented and experienced sales professional to join our Inside Sales Team in AU. In this exciting role you will be responsible for outbound calling, selling PayPal’s extensive portfolio of customized payment solutions to meet our merchant’s business needs. The team help empower businesses in the mid-market segment with the means to accept an increasingly wide range of payments from their customers. We are looking for a candidate with a history of exceeding expectations and positively separating themselves from the competition.

Your way to impact

We are looking for self-directed movers and shakers to engage with business owners, solve problems and close deals in our fast-paced environment with confidence. You will need to be comfortable making dozens of calls per day, have the ability to fully articulate the PayPal value proposition to prospective merchants & lead throughout the sales cycle. Your success in this role will be measured by a set of KPIs and Sales Target Incentive program. If that describes you, keep reading for more details about this position.


Your day-to-day

Outbound telephone sales of PayPal products to medium and large sized businesses

To achieve financial monthly and quarterly revenue targets as well as forecasting your monthly sales in line with revenue targets and productivity metrics

Consistently follow up with in-flight opportunities until products are “live-to-site”

Develop exceptional relationships with business owners by quickly building rapport and developing trust to understand their specific challenges

Be an expert in the suite of merchant solutions PayPal offers, and be able to identify which solutions solve the merchant’s needs

Listen attentively to customer needs and concerns; demonstrate empathy while overcoming customer objections

Understand quickly which sales opportunities to close internally and which to send to specialists in another area

Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction

Meet and exceed established productivity goals

Utilize Salesforce to log, track, and maintain customer records

Collect and share merchant insights with Marketing, Product, and other departments

What do you need to bring

Results orientated with proven success and a track record of success in over-achieving vs. goals or quotas

Excellent communication skills

Organization and self-motivated individual

Strong telephone presence with experience in outbound calling

Experience in managing a sales-based revenue forecast

Superb interpersonal skills and the ability to build relationships and trust quickly over phone and chat

Is passionate about helping small business, and loves to work with business owners on phone and chat

Highly competitive with a fire burning inside

Top notch listening and communication skills, both verbal and written

Self-motivated with a tenacious drive to be number 1

Self-starter; strong work ethic; eager to crush sales goals

Demonstrated proactive approaches to problem-solving in order to close the business

Highly resourceful team member with the ability to be extremely effective both independently and as part of a sales team

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

To learn more about our culture and community visit

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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