Patient Navigator – Band 4

Job Overview:

This is an exciting opportunity to join the Colposcopy department at Barnet & Chase Farm Hospital as a Clinical Pathway Navigator on a fixed-term or secondment basis to cover maternity leave. Working closely with both clinical and administrative teams, this role will involve providing administrative support to ensure smooth patient navigation and care within the Women’s Colposcopy services.

Main Responsibilities:

Perform general administrative tasks such as filing, photocopying, handling correspondence, and maintaining accurate records.

Answer telephone calls and handle inquiries with professionalism and discretion, directing calls when necessary.

Manage clinic appointments and changes in accordance with Trust policy.

Contact patients to provide instructions, reminders, and information.

Track and update patient records using the electronic system Cerner.

Ensure patient demographics are current and accurate.

Provide navigation services for satellite and off-site locations, coordinating patient appointments to avoid redundant visits.

Assist with clinic administrative duties, including cross-cover for other navigators to ensure consistent service delivery.

Handle confidential documentation, and liaise with other healthcare professionals and external agencies as required.

Participate in meetings and communicate updates to relevant team members.

Why Work With Us?

Royal Free London NHS Foundation Trust is a pioneering institution known for its commitment to healthcare excellence, diversity, and inclusivity. With over 10,000 staff serving 1.6 million patients across multiple hospitals and community services, we offer a dynamic work environment focused on professional development and work-life balance. At Royal Free, you will work alongside dedicated teams that are committed to enhancing patient care through innovation, collaboration, and continuous learning.

Requirements:

Essential: Experience working in a healthcare environment, previous administrative experience, ability to manage complex tasks and prioritize workload.

Desirable: Diploma level qualification or equivalent experience, familiarity with change management processes.

Additional Information:

Applications from job seekers requiring visa sponsorship will be considered in line with UKVI regulations.

Candidates must complete statutory and mandatory e-learning modules before joining.

Successful applicants may need to undergo a DBS check as required by the Trust.

Apply now to join Royal Free London NHS Foundation Trust and become part of a team dedicated to delivering world-class healthcare services.

Tagged as: patient navigator