Senior Technical Writer

Company Description
ADGA provides strategic vision, world-class technology and service excellence in the areas of defence, security and enterprise computing to clients in the federal government, other levels of government and the private sector. In a world dominated by convergence, ADGA provides the expertise and innovation that organizations need to stay safe, efficient and productive. This is based on an exceptional balance sheet built since 1967, protecting some of Canada’s most critical assets. Headquartered in Ottawa, with offices across Canada, ADGA is a privately owned Canadian company employing more than 800 employees, technical consultants and subject matter experts.

Job Description 

ADGA is hiring a Senior Technical Writer to work in the Cyber Mission Assurance (CMA) Program Office who specializes in the development, planning, research, writing, and editing of documentation in support of assessment and strategic planning of future information management capabilities, including Cyber Domain capability development areas. All services must be provided on-site and off-site, with a requirement to work on-site a minimum of 3 days per week.

 

Tasks:

• Document help text, user manuals, technical documentation, web page
  content, etc.;
• Review documentation standards and the existing project documentation;
• Determine documentation requirements and deliver plans for meeting
  them;
• Gather information concerning the features and functions provided by the
  developers;
• Assess the audience for any required documents/manuals and prepare a
  statement of purpose and scope for each;
• Develop a table of content for each document/manual and write or edit the
  required content;
• Investigate the accuracy of the information collected by making direct use of the material being documented;
• Prepare or coordinate the preparation of any required illustrations and diagrams;
• Design the layout of documents/manuals;
• Use word processing, desktop publishing and graphics software packages to produce the final copy;
• Coordinate work of junior technical writing resources;
• Conduct formal quality assurance on work being undertaken;
• Brief technical documentation reports to the Senior Management; and
• Perform other tasks as required.

Qualifications

• A degree or diploma from a recognized university or college in the sciences, engineering, or information management.
• A minimum of 8 years of combined experience, within the last 10 years, working as a Technical Writer (or equivalent title) in an Information Technology (IT) environment, performing AT LEAST 5 of the following tasks:
  • Document help text, user manuals, technical documentation, web page content, etc.;
  • Review documentation standards and the existing project documentation;
  • Determine documentation requirements and delivers plans for meeting them;
  • Gather information concerning the features and functions provided by the developers;
  • Assess the audience for any required documents/manuals and prepare a statement of purpose and scope for each;
  • Develop a table of content for each document/manual and write or edit the required content;
  • Investigate the accuracy of the information collected by making direct use of the material being documented;
  • Prepare or coordinate the preparation of any required illustrations and diagrams;
  • Design the layout of documents/manuals;
  • Use word processing, desktop publishing and graphics software packages to produce the final copy;
  • Coordinate work of junior technical writing resources;
  • Conduct formal quality assurance on work being undertaken;
  • Brief technical documentation reports to the Senior Management;
• A minimum of 8 years of experience, within the last 10 years planning, researching and preparing technical documentation within an IT environment. Technical documentation could include but would not be limited to Statements of Requirements, System Specifications, User Manuals/Guides, and Online technical help content.
• A minimum of 8 years of experience, within the last 10 years, working with word processing and desktop or web publishing software tools to produce final camera-ready copy.

Additional Information

ADGA commits to putting diversity into action to build a stronger, more representative team and help our customers and communities thrive. We are a proudly Canadian company, striving to further diversity, equity, and inclusion in the workplace and provide every individual with the opportunities and resources to help them reach their full potential.

Since being acquired by Commissionaires Ottawa, ADGA has adopted the social mandate of Commissionaires to create meaningful employment opportunities and generate financial resources for veterans of the CAF, RCMP, their families, and fellow citizens who share a passion to contribute to the security and well-being of Canadians.

ADGA s’engage à mettre la diversité en action pour bâtir une équipe plus forte et plus représentative et aider nos clients et nos communautés à prospérer. Nous sommes une entreprise fièrement canadienne. Nous nous engageons pour promouvoir la diversité, l’équité et l’inclusion dans le milieu de travail et d’offrir à chaque personne les possibilités et les ressources qui lui permettront de réaliser son plein potentiel.

Depuis son acquisition par Les Commissionnaires Ottawa, ADGA a adopté le mandat social de Les Commissionnaires qui consiste à créer des possibilités d’emploi significatives et à générer des ressources financières pour les anciens combattants des FAC, de la GRC, leurs familles et leurs concitoyens qui partagent la passion de contribuer à la sécurité et au bien-être des Canadiens.