Teaching, Learning and Student Experience Assistant

Overall Purpose

The role will be located within the School’s Teaching, Learning and Student Experience team and will provide administrative support to the delivery of taught Masters and Undergraduate programmes. The post-holder will work with other members of the TLSE team to support the activities of academic teaching staff and their students, and to provide support to School and Faculty projects as required.

Main Responsibilities

The post holder’s key duties will include but will not be limited to:

Programme administration

• Provide administrative support for teaching staff and students.
• Dealing with student enquiries face-to-face, on the phone and via email.
• To support the School’s Student Support Hub.
• To maintain student records, updating University systems as appropriate.
• To assist full-time and part-time students with the registration process and to help ensure that all students are fully registered. To assist with the production and management of teaching timetables using Syllabus+.
• To assist with other course arrangements and the production of course materials as required.
• To be responsible for updating course unit information on Campus Solutions.
• To produce official documentation such as student transcripts and letters and programme handbooks as required.
• To service Committees and Exam Boards as required.
• Assisting the delivery of student experience and induction activities.
• To be responsible for the monitoring and recording of work and attendance of students, including the completion of the
• International Student Census.
• Update programme and course unit information on Blackboard as required.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers
• Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working you can find out more here

Blended working arrangements may be considered

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Cameron MacDonald

Email: [email protected]

General enquiries:

Email: [email protected]

Technical support:

Job train: 0161 850 2004 https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Tagged as: learning, student experience assistant, teaching