Vendor Performance Analyst

Vendor Performance Analyst

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates

Requisition ID : 17117

Employment Type : Full Time

Job Category : Demand Planning & Procurement

Work Location : Davidson, NC (CSC)- Hybrid

BRIEF POSITION SUMMARY:

The Supplier Performance Analyst – Vendor Performance is focused on collaborating with our suppliers to create world-class customer experience. The ideal candidate will be hyper focused on continuous supplier improvement by relaying performance measures in clear and actionable manner, have a passion for problem solving and root-cause analysis, and exceptional at using data to drive decisions. The primary focus of this role is to measure Operational Performance with our supplier base and then to provide clear, concise, and actionable feedback as to create world-class customer experience. The ideal candidate will excel at coaching high impact suppliers to improve their performance and be able to articulate how scoring impacts other areas of the business. A candidate will work with a cross-functional group of internal partners to ensure our metrics and measures evolves with changing market dynamics and business needs. This individual must be highly motivated, team focused, organized and detail oriented and must possess solid analytical, problem-solving, and interpersonal skills.

DUTIES AND RESPONSIBILITIES

• Owns the operational conversation with our supplier base from start to finish by performing in-depth analysis, synthesizes results, develops stories, builds strategies, and makes recommendations to business and technical leaders.
• Strategically manages the processes and procedures of suppliers through MSC’s Operational Scorecard to improve performance.
• Educates suppliers on expectations and procedures of supplying to MSC to improve operational efficiency and reduce cost of business.
• Collaborates with key cross functional supply chain partners to proactively identify and solve vendors’ supply chain issues affecting MSC’s cost and service to customers.
• Identifies opportunities and risks, influence to remove blockers and manage escalations, while driving positive results to maximize growth.
• Utilizes data to understand supplier behavior, partner performance, and operational execution to accelerate speed to improvement.
• Participates in regular meetings with Category/Strategy Management, assessing and addressing issues to identify and implement improvements toward efficient order processing.
• Collaborate with reporting, EDI, scorecard, and Category teams to align on business priorities and strategically follow up with vendors that are not meeting expectations.
• Ability to foster, manage and leverage relationships at varying levels internally & externally up to the executive level.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
  Participation in special projects and performs additional duties as required

QUALIFICATIONS

What You Need:

• Bachelors degree in Business, Marketing or related field or equivalent experience required.
• Demonstrated knowledge of Supply Chain Management fundamentals
• Familiarity with EDI business documents and processes
• Excellent analytical skills with demonstrated experience turning data into actionable insights.
• Ability to think and perform in a both strategic and tactical space, concurrently.
• An understanding of business strategy and metrics.
• Ability to multi-task and work well within a dynamic, fast-paced organization.
• Highly motivated, team focused, organized and detail oriented.
• Must possess solid analytical, problem-solving, and interpersonal skills.

Bonus Points If You Have:

• Minimum of three years of experience in a field of supply chain management preferred.

Other Requirements:

• A valid driver’s license may be required.
• Position requires up to 10% of travel
• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Compensation starting at $56280 – 88440 depending on experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family’s health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms.

Tagged as: performance analyst