NSW Government -Sydney Opera House

Job Description

Content Designer (Communications)

  • Role type: Temporary (12 months) opportunity with the possibility of extension or conversion to ongoing
  • Salary: Clerk Grade 7/8 – this package includes a salary range of between $101,947 – $112,849 plus employers’ contribution to superannuation and annual leave loading
  • Flexible work arrangements available – the team attends the office approximately 1-2 times per week

An exciting opportunity has arisen for a Content Designer (Communications) to join Digital Strategy, Investment and Assurance (DSIA) – a rapidly growing part of Digital NSW within the Department of Customer Service.

The successful candidate will be an experienced content marketing and / or communications expert and play a key role in delivering and measuring key content across DSIA’s range of campaigns and channels.

This role will give you the opportunity to:

  • Produce written content for customers and external audiences across core channels such as blogs, eDM newsletters, social media and website.
  • Produce internal communication pieces such as powerpoint presentations and speaking notes.
  • Collaborate with key stakeholders across DSIA, the Department of Customer Service, and government clusters to source and produce new content and maintain a yearly content calendar.
  • Brief the production of content across media releases, video, graphic design, social media and other multimedia.
  • Report on content engagement and conversions across Google Analytics, Campaign Monitor and social media.

To be successful in this role, you will demonstrate:

  • Experience in a similar content marketing or communications role with good attention to detail.
  • Excellent written and verbal communication skills with a strong focus on copywriting.
  • Understanding of content marketing principles.
  • Experience measuring and reporting on content metrics across Google Analytics, social media and eDM platforms such as Campaign Monitor.
  • Experience collaborating with a range of stakeholders to gather and execute communications briefs
  • Experience working with and briefing videographers, graphic designers, social media and media professionals.
  • Experience in developing communications for a range of projects, channels, and audiences.

You will be joining a friendly, dynamic and diverse team who is passionate about accelerating digital transformation to make NSW a great place to live and work.

To find out more, visit https://www.digital.nsw.gov.au/

Benefits of working for DCS

  • Accrued flexible leave
  • Hybrid working options- flexibility to work from home and office
  • Potential to work anywhere in NSW
  • Generous leave entitlements including up to 14 weeks parental leave
  • Access to health and well-being programs including Fitness Passport
  • Competitive pay and conditions

Applying is easy! Launch your career to the next level by submitting your resume and a cover letter (cover letter maximum 1 page) outlining how you meet the skills and experience of this role. We will then get back in touch after the closing date with the next steps.

Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via [email protected] or 02 9494 8351.

For more information, please visit:

Information on some of the different types of disabilities


Information on adjustments available for the recruitment process

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