Head Manager

SNIPES Head Manager

Employment Type: Full Time Hourly

About SNIPES:

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and continues to grow thanks to its proximity to the community and regular openings worldwide.

At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams globally to stay close to our community and maintain our deep roots in street culture. We work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. Whether through sponsorships or grassroots projects, we prioritize giving back to the community in everything we do.

Through our community program “SNIPES Serves”, we support the needs of our communities, empower, and celebrate our dynamic culture.

Overview

The Head Manager is responsible for managing the staff and all aspects of store operations within their home store to ensure the achievement of company objectives.

Responsibilities

• Communicate the store’s operational goals and directives to maximize the store team’s contributions toward meeting the sales plan

• Complete schedules, operational tasks, visual merchandising, and follow processes within specified timelines

• Ensure the payroll budget is met without compromising customer expectations

• Partner with District Manager and/or Human Resources on associate relations issues, including situations where termination may be warranted

• Actively participate in store meetings and conference calls to foster innovative thinking, identify opportunities and business observations; communicate best practices and determine solutions through open and honest dialogue

• Build a strong team that delivers sales and profit results

• Provide honest and effective leadership with integrity that builds a performance-driven culture

• Motivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performance

• Identify development needs of the individuals/team and train to the knowledge and skills required; maintain further development through ongoing and consistent coaching

• Recognize desired behaviors and address poor performance situations through constructive, developmental feedback

• Identify succession opportunities with associates who demonstrate the ability and willingness to progress, and develop their capabilities toward next-level advancement

Key Partners

• Store Management

• Human Resources

• District Manager

• Asset Protection

Qualifications

• Must be at least 18 years of age

• 2+ years of previous experience as a retail manager

• High School Diploma or equivalent; College degree a plus but not required

• Able to respond to store alarm problems as needed

• Excellent communication and organizational skills

• Strong drive to achieve results

• Takes initiative and has problem-solving skills

• Candidate will be required to stand for long periods during their shift

• Lifting between 15–30 pounds

Skills & Cultural Success Factors

• Enthusiasm for the brand

• Strong customer service skills

• Excellent communication skills

• Strong problem-solving skills

• Team player with the ability to lead a team

• Disciplined and self-motivated

• Goal-oriented

• Adaptable and flexible

• Fast learner

Benefits with SNIPES

• Generous Employee Discount

• Paid Holidays

• PTO (Paid Time Off)

• Bonus Plan

• Affordable Health Insurance

• Retirement Contributions

Note:

Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position, and may change periodically with or without notice. The Company reserves the right to add, delete, or change duties formally or informally, verbally or in writing, at any time. Job descriptions do not alter the at-will policy, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.

Snipes USA and all its subsidiary Companies are equal opportunity employers. We do not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate Federal or State laws.

Tagged as: asset protection, bonus plan, coaching, community engagement, Customer service, employee development, employee discount, full time, head manager, health insurance, hr collaboration, paid time off, retail manager, sales, sneakers, snipes, store management, store operations, streetwear, team leadership, USA, visual merchandising, youth culture