John Seabi

About the Candidate

Matome Seabi

Experienced Non-Life Insurance Professional | Strategic Business Management Skills | HR Diploma (UNISA) | Non-Profit Organization Leader in Toastmasters International

Location: United Kingdom

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Top Skills:

• Diary Management
• Customer Satisfaction
• Pastoral Care

Languages:

• English
• Sepedi

Certifications:

• Time Management: Working from Home
• Sales: Develop a Service Orientation
• Time Management Fundamentals
• Empathy for Customer Service Professionals
• Time Management Fundamentals with Microsoft Office

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Summary:

Matome Seabi is a seasoned professional with extensive experience in the non-life insurance sector. As a Relationship Manager at Nedbank Insurance, Matome has been instrumental in building and managing client relationships, delivering exceptional service, and overseeing complex non-life insurance claims. His expertise lies in technical underwriting, strategic capacity planning, and efficient claims management, ensuring clients receive optimal rates and services. Matome’s skills in quote generation and conflict resolution further enhance his ability to exceed client expectations and foster long-lasting partnerships.

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Experience:

Nedbank
Relationship Manager: Non-Life Insurance
November 2022 – July 2024 (1 year 9 months)
Polokwane, Limpopo, South Africa

• Built and maintained sustainable relationships with clients and bankers
• Grew the insurance book by 15%, exceeding targets by 5% in 2023
• Managed non-life insurance claims in Limpopo and Mpumalanga

Non-Life Insurance Claims Management
August 2019 – November 2022 (3 years 4 months)
Polokwane, Limpopo, South Africa

• Registered and processed commercial and personal insurance claims
• Conducted regular updates and follow-ups with clients and stakeholders
• Managed third-party, property, liability, business, motor, engineering, and heavy commercial insurance claims

Non-Life Insurance Underwriter
September 2017 – August 2019 (2 years)
Polokwane Area, South Africa

• Processed endorsements and policy renewals
• Provided technical underwriting intermediary services
• Evaluated and classified customer applications based on underwriting standards

Commrisk Insurance Brokers (Pty) Ltd
Non-Life Insurance Underwriter
May 2016 – August 2017 (1 year 4 months)
Polokwane Area, South Africa

• Rated customer applications and processed endorsements
• Communicated with customers regarding policy changes

Shira Risk Solutions (PTY) LTD, Insurance Brokers
Non-Life Insurance Policy Administrator
November 2015 – May 2016 (7 months)

• Provided administrative services for commercial and personal lines short-term insurance policies

Regent Insurance
Heavy Commercial Vehicles Insurance Underwriter
June 2009 – February 2015 (5 years 9 months)

• Managed policy administration for specialized insurance in the Regent Commercial Vehicle division

Bridge Contract Services
Site Supervisor
April 2008 – June 2008 (3 months)

• Managed contract workers at Warburtons Bread Factory

Flex
Purchasing Administrator
January 2007 – March 2008 (1 year 3 months)

• Monitored inventory and processed purchase orders

Old Mutual South Africa
Financial Advisor
February 2006 – June 2006 (5 months)

• Assisted clients with financial products and services, developing personalized financial plans

Limpopo Treasury
HR Intern
November 2005 – February 2006 (4 months)

• Gained practical experience in all aspects of HR management

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Education:

• University of South Africa/Universiteit van Suid-Afrika
  National Diploma in Human Resource Management, Business Administration and Management, General. (2005 – 2015)
• Milpark Education
  Bachelor of Commerce – BCom, Insurance (2018 – 2026)
• License to Skill
  154 FAIS credits in Short Term Insurance, Insurance (2017)
• FPI
  RE5, Insurance (2012)