NHS Scotland

Job Description


Dental Receptionist – Public Dental Service (Ref 153547)

Substantive Post

Full Time – 37.5 hours per week

Band 3 – Salary Range £25,468 – £27,486 per annum

Plus Distant Islands Allowance of £2,256 per annum



Working within our Dental Health Centres, you will provide reception and clerical support for our busy dental service. The successful applicants will be primarily based in Lerwick with the need to cover the other locations within the dental service (Brae, Whalsay, and Yell) as operational requirements dictate.


The post will involve working with a range of different people both face-to-face and over the phone, including Dentists, Nurses, professional agencies and, most importantly, the public. You will have responsibility for maintaining accurate and confidential patient information as well as dealing with payments and other inquiries.


We are looking for candidates with experience of working in an office environment, who have achieved at least Standard Grade or equivalent in Maths and English. With excellent communication skills and the ability to work with numerical data, you should also be able to demonstrate good keyboard and general IT aptitude. Above all, we are looking for a friendly and enthusiastic individual with a flexible and proactive approach.


You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/


For an informal discussion, please contact Martha McArthur, [email protected]


  • Please note this is a local advertisement and no relocation or interview expenses are applicable


If you require assistance or encounter any technical issues with your application, please e-mail support at 
https://jobseekersupport.jobtrain.co.uk/support/home including the vacancy reference number and “NHS Shetland” in the subject line.

In promoting equal opportunities, we welcome applications from all sections of the community

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