IT Manager

Job Description

Pay Starting at $70,000 – $75, 000 annually –
Full Health and Dental Benefits plus YMCA Membership

Employment Type Full time – 40 hours/week

Hours may include evenings, weekends and on call.

Placement Date Immediately

Why Work for the YMCA?

As a charitable organization, the YMCA of Niagara aspires to be a great workplace, committed to diversity, equity, and inclusion,

where different backgrounds, experiences, and identities are appreciated and celebrated. Guided by our shared values –

caring, health, honesty, inclusiveness, respect, and responsibility – the YMCA provides our employees with meaningful jobs and

the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the

contributions of our staff through growth opportunities and great benefits, and the knowledge that their day-to-day actions

have a positive impact on the health and wellbeing of the people of Niagara.

NATURE & SCOPE

The role of the IT Manager is to provide support and security for information technology in both hardware and software

applications. They are to assist other YMCA staff with inquiries regarding use of technology systems and providing training to

YMCA staff on the proper use of existing systems. The IT Manager will also extract information and produce reports for

management to use as required or needed.

RESPONSIBILITIES:

Strategic

• Ensure delivery of secure, predictable and stable IT services through the management of application, network and server

infrastructure including the design, installation, configuration, maintenance and replacement of IT infrastructure and new
equipment

• Ability to lead operational and business critical projects using project management methodologies including requirements

analysis, analysis and design, testing, implementation, deployment and change configuration

• Exceptional understanding of managing Office 365 ( Active Directory/ Exchange online, Security and Compliance Centre)

• Ensure that systems and infrastructure patterns , principals, frameworks and standards are designed and implemented to

support business requirements

• Ensure that data is stored securely and backed up regularly

• Monitor system capacity to determine its effect on performance and recommend enhancements to meet new or changing

network demands

Problem solving

Identifies an issue and works towards a solution

Relationship building and collaboration

Builds positive interactions both internally and externally to achieve work related goals

Communication

Communicates in a thorough, clear, and timely manner and supports information sharing and goal achievement across the

YMCA

Conflict resolution

Facilitates appropriate and timely solutions to conflict

Integrity

Demonstrates responsible behaviour at all times and maintains high ethical standards

Service orientation

Deliberately identifies and creates opportunities to enhance each and every individual’s YMCA experience

APPLICATION PROCESS

[email protected]. Please indicate position applying for in the subject line of your email.

Internal applicants are encouraged to notify their supervisor before applying.

All applicants are thanked for their interest. Only those applicants being considered for an interview will be contacted by

email. Please note that interviews may take place virtually due to COVID-19. In-person interviews will adhere to physical

distancing guidelines.

Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon

request.

For more information on other opportunities at the YMCA of Niagara please visit: ymcaofniagara.org