Social Media & Content Coordinator

Job Description

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

We have an exciting opportunity to join our Fundraising & Marketing Team as the Social Media & Content Coordinator! This role will see you work closely with a range of internal stakeholders to execute our social media strategy. You will be responsible for the creation of engaging and relevant content across traditional and emerging social media platforms, as well as producing compelling video stories and contributing to Mission Australia’s larger digital content strategy.

Your key responsibilities will be to:

• Plan, produce, and execute social media strategy across Facebook, Instagram, LinkedIn, and TikTok
• Create content for social media channels, including graphics, photos, videos, and written copies
• Contribute to video production for social media, including ideation, filming, script writing, and editing
• Connect with our front-line staff across the nation to source compelling case studies and stories that drive donations, demonstrate the impact our supporters are making, and encourage clients to access our service
• Collaborate with in-house designers to develop creative concepts and communications that inform, involve, and engage target audiences and deliver to content strategies/briefs
• Interact with social media followers and facilitate meaningful connections that foster relationships and increase brand awareness
• Create monthly reports on social media activity and competitor analysis and provide recommendations and insights
• Assist in the execution of Mission Australia’s content strategy by producing high-quality content for the website

Requirements for Success

• Ability to build strong collaborative relationships with cross-functional teams across the business
• At least 3 years experience developing content for digital platforms
• Proficiency in social media platforms including, scheduling, moderating and reporting
• Demonstrates a hands-on approach to content creation, utilizing tools such as Canva
• Confidence in sourcing original stories that are compelling, inspiring and aligned to Mission Australia’s brand guidelines and target audience
• Ability to produce video content for social media including and experience leveraging tools such as CapCut
• Open to innovation and approaches work with curiosity and an awareness of changing trends
• Knowledge of or previous experience in fundraising is desirable

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a career with Mission Australia.

We encourage applications from people with disability and Indigenous Australians.

If you have a disability and need support to submit your application, please email [email protected].

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Generous discounts with health insurance and major retailers
• Free external, confidential counselling and access to chaplaincy support.
• Extra leave available including an additional public holiday and the opportunity to purchase further annual leave.

How to apply

Tagged as: Content Designer