Sales Development Representative

Job Description

At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds have a unique story to tell. Join us and give to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Our growing Australia and New Zealand team of 1200+ employees, work together to deliver outstanding science products and solutions to a wide range of key markets including: life sciences; speciality diagnostics; food, dairy & beverage; environmental & industrial; healthcare and analytical instrumentation.
As a member of our office-based Sales Development team, you will connect with customers via telephone and email (amongst other digital methods!) to generate and qualify sales leads for outstanding products & services. Our high-quality work provides the foundation for optimal customer engagement to surpass our sales expectations.

Reports to: Sales Development Supervisor

What will you do?

• Establish an understanding of the organization’s offering and build interest by understanding the needs of the customer and offering appropriate solutions.
• Efficiently utilise resources to accurately record daily activities (Salesforce.com) and help drive high quality sales opportunities in a timely manner.
• Handle sales related inquiries from various inbound/outbound programs with persistent focus to improve customer-facing time and achieving call and revenue targets.
• Utilise internal and external data to conduct research on organisations and contacts to help initiate sales from/to prospective and or existing customer base.
• Uncover needs through discovery to resolve the best solutions based on a customer needs analysis
• Adhere to policies and procedures and ensure a safe and healthy workplace environment.
• Actively participate in collaborative forums to share market trend insights, competitor intelligence, customer feedback, learning / expertise.
• Contribute to process improvement initiatives.

 

The successful candidate will have:

• Bachelor’s degree, in science related field
• Some previous work experience in a commercial environment – sales experience helps!
• Coachable with a thirst to learn, highly motivated and driven!
• Capacity to absorb sophisticated information and apply it accurately and quickly
• Goal and results oriented
• Experience and ability to build and maintain collaborative relationships
• Knowledge and experience with business software applications including MS Outlook Suite (Outlook, Word, Power Point, Excel,) and virtual communication tools required.

What’s in it for you?

• Formal and on the job training with access to Thermo Fisher’s global University
• Our leading global organisation has a diverse and engaging work culture, with career advancement opportunities
• Employee recognition and engagement programs
• Join an excellent, thriving team !

 

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Tagged as: Sales Development Representative