Service Manager

Job Purpose

The primary purpose of the Service Manager position is managing the ongoing delivery and development of the three Nottinghamshire Cancer projects, which will constitute eighty percent of the role. These projects include Macmillan Beyond Diagnosis, PCN Cancer Coordinators, and Pre-Op Link workers.

Our volunteer support element is core to these projects together with close links with cancer peer support groups. This will continue to be key as the services change and diversify. These projects are important to the organization and have the potential to grow and replicate in other areas.

In addition to this, the remaining twenty percent of the role will be flexed across identifying innovative opportunities and initiatives within your area, as well as sharing operational responsibilities with the senior team members.

It is important to note that the scope of the role may evolve over time as the organization continues to develop. We encourage our team members to be adaptable and open to new challenges that may arise in the future.

Duties and Responsibilities

The following information outlines the duties and responsibilities of the Service manager role.

 

Overview

•        Oversee delivery of existing cancer support projects, promoting sustainability through ongoing partnership working, contract negotiation, and the delivery of quality services that exceed the client’s and commissioners’ expectations.

•        Proactively identify potential opportunities for new project development and funding, through research, networking, and engaging with the wider health community.

•        Implement processes and practices across the projects and support organizational consistency by promoting cross-co-working with other project teams within Self Help UK.

•        Be part of the senior management team working together to manage operational issues, driving improvement, and maximizing operational efficiency and quality.

•        Work with the senior team and board of trustees to develop and implement the organization’s strategy, in line with the organization’s mission and vision.

•        Support and develop your project team and help to develop a positive collaborative organizational culture that empowers staff and enables them to grow and develop for both individual and organizational benefit.

Represent Self Help UK in a positive manner to external agencies to enhance Self Help UK’s reputation and to attract collaboration and funding.