Technical Writer

• You will collaborate with cross-functional teams including developers, product managers, and other stakeholders to understand technical documentation needs;
• You create and maintain developer-facing documentation for our API and other developer tools;
• You write, edit, and proofread documentation, including but not limited to technical specifications, API reference documentation, and developer guides;
• You will develop and maintain a documentation style guide to ensure consistency and clarity across all documentation;
• You will work with the engineering team to ensure that documentation is accurate and up to date;
• You are continuously improving our documentation processes and tools, seeking out new ways to streamline and improve the quality of our content;
• You will develop a deep understanding of our products and their technical underpinnings, and translate that knowledge into clear and compelling content that helps our users succeed.

• You have excellent writing, editing, and proofreading skills, with a keen eye for detail and accuracy;
• You are able to understand and explain complex technical concepts clearly and concisely;
• You have knowledge of software development processes, including Agile methodology, version control systems, and continuous integration;
• You are familiar with documentation tools such as Swagger, OpenAPI, Postman, and Git;
• You have experience with markup languages such as Markdown, HTML, and/or XML, and knowledge of documentation tools such as Git and GitHub;
• You have experience developing content for marketing and sales purposes, including website copy, case studies, and white papers, is a plus.

The Perks