Global Exception Management Analyst

In this role, you will serve both Non-Agency Loans and Agency Loans. The team you will be joining is a multi-faceted, client facing and deadline-driven role. The team is responsible for certain activities of an operational nature in relation to syndicated credit facilities where JPMorgan has been appointed Facility Agent. The Agent has a duty to provide a high-quality service to all parties through the administration of accurate funds movement and timely information flows. The Facility Agent’s roles and responsibilities are defined in the loan agreement which is broadly based on LMA-style documentation.

Job responsibilities:

• Implement an effective Operational Risk framework – the ability to work across business and control partners to maintain an effective controls framework.
• Maintain effective governance – in partnership with the Control Managers, maintain robust escalation framework, deliver appropriate messaging to senior management, and manage the Exception Management team.
• Represent WLS Working Groups – the ability to lead meetings or speak on behalf of Exception Management in various working groups on matters related to operational risk events, Control Committee reporting, and governance.
• Develop and implement effective Operational Risk analytics – the ability to deliver deep, thoughtful analysis to identify risk levels and measure the overall health of the WLS portfolio.
• Provide Operational Risk advice to senior management – the ability to conduct independent reviews, as required, to ensure common control gaps are identified and managed appropriately. Draft reports to alert management to emerging risks, key themes, and new developments.
• Maintain Operational Risk Standards & Procedures – the ability to work across business and control partners to maintain effective processes, identify gaps, and lead the implementation of change.
• Reporting – Create and deliver executive communications, status reporting, and metrics.

Required qualifications, capabilities, and skills:

• Professional experience in regulatory, risk, and/or control functions, ideally coupled with business management experience.
• Experience delivering strong governance and oversight across lines of business and risk disciplines.
• Track record in transforming business-aligned risk and/or control reporting and analytics.
• Strong analytical, problem solving and proven decision-making skills.
• Confident leader with good judgment, maturity, and poise to enable interaction/influencing of senior management.
• Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists.
• Excellent oral and written communication skills and strong interpersonal/client servicing skills.

Preferred qualifications, capabilities, and skills:

• Financial services experience, with bank loan experience, preferred.
• Experience with reading and interpreting loan documentation or related experience dealing with legal documentation.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal-opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.