Job Description

About the role

As a UX/UI Designer at Tyro, you will be responsible for creating intuitive and engaging user interfaces and experiences for our digital products and services. Your expertise in understanding user needs, designing user-centric interfaces, and ensuring seamless interactions will contribute to the success of our company and enhance our clients’ financial journey.

Your role will include conducting user research, create wireframes, prototypes, and user journeys along with generating production ready UI, working collaboratively with cross-functional teams ensuring that our products and services are useable, accessible, and align to business objectives and strategies.

You are passionate and pragmatic about the role design plays within the business, with experience creating solutions for both web and native platforms. You have experience with creating and maintaining design systems, and effectively implementing these within the design process.

What you’ll do
User Research and Analysis:
Conduct thorough research to gain a deep understanding of user behaviours, needs, and pain points in the financial domain
Collaborate with stakeholders, product managers, and developers to gather requirements and align design goals with business objectives
Analyse data and feedback to identify opportunities for improving user experience and interface design

UI/UX Design:
Create wireframes, interactive prototypes, and visual designs that effectively communicate the intended user flow and enhance usability
Design intuitive user interfaces for our web and mobile applications, ensuring consistency across platforms
Apply user-centered design principles to develop innovative solutions that align with industry best practices and brand guidelines
Collaborate with developers to ensure technical feasibility and seamless implementation of designs
Conduct usability testing to validate design choices and iterate on solutions based on user feedback

Information Architecture:
Define and optimise the information architecture of our digital products to ensure logical and efficient user journeys
Organise complex financial information and data in a user-friendly manner, presenting it in a clear and accessible format
Create navigation systems and sitemaps that support easy exploration and discovery of financial services and features

Visual Design:
Develop visually appealing and engaging user interfaces with a keen eye for typography, colour, and layout
Develop and maintain high-fidelity visual designs and design systems that align with brand guidelines and improve usability. These will be utilised by the broader design team and developers
Collaborate with the marketing team to align the UI design with brand identity and marketing campaigns
Uphold and contribute to Tyro’s strong risk culture by complying with our policies, completing mandatory training and identifying and managing risks within your day-to-day work

Collaboration and Communication:
Collaborate effectively with cross-functional teams, including product managers, developers, and business stakeholders, to drive successful project outcomes
Present design concepts and rationale to stakeholders, advocating for user-centred design principles and explaining design decisions
Clearly communicate design requirements and specifications to developers and assist in resolving any implementation issues
Uphold and contribute to Tyro’s strong risk culture by complying with our policies, completing mandatory training and identifying and managing risks within your day-to-day work
What you’ll bring
Minimum +5 years in similar role or equivalent as well as possess the below:
Bachelor’s degree in UX/UI design, graphic design, human-computer interaction, or a related field (or equivalent practical experience)
Proven experience as a UX/UI Designer or a similar role, preferably in the financial services industry
Proficiency in design tools such as Figma, Adobe Creative Suite, or Sketch
Strong understanding of user-centred design principles, usability, and interaction design
Experience with wireframing, prototyping, and user testing methodologies
Knowledge of front-end development technologies (HTML, CSS, JavaScript) and their impact on UI/UX design
Familiarity with financial services, banking, or investment-related products and terminology
Excellent communication and collaboration skills, with the ability to present and articulate design concepts effectively
Perks & Benefits
We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and many more!

Our Story
Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 600 staff, $34 billion in transactions in FY22, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses.

Wow the Customer – We love our customers and we want them to love us too.
Be Good – We’re open and transparent, and we do the right thing – even when nobody’s watching or it’s really hard.
Commit to Greatness – We think big, move fast and dare to be different. We’re always asking “what’s next?”
Stay Hungry – We ooze passion and determination and we play as a team to win.
Win Together – We are a united team. With growth mindsets and without ego, we embrace diversity to collaborate, innovate and accelerate.

Privacy and Submitting your Application
By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy ( www.tyro.com/privacy-policy/ ) and Privacy Statement & Consent for Job Applicants ( www.tyro.com/privacy-statement-job-applicants/ ) and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

Tyro does not accept unsolicited agency CV’s. Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.

We are a Circle Back Initiative Employer and commit to responding to every applicant.

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