Content Designer, Commerce

Job Description

We’re looking for an experienced Content Designer to join our Commerce team. Cash App’s Commerce team is building an ecosystem where merchants can grow their businesses and customers come to connect with businesses they love. As a Content Designer on the Commerce team, you’ll focus on making it easy for anyone to turn an idea into a reality and start selling using Cash App.

You will:

Be charged with simplifying, organizing, and explaining a complex ecosystem of concepts and features, including in-person and online payment methods, buy now pay later, business profiles, discounts, and loyalty programs
Name new features and craft key messages and value propositions
Work alongside other content designers, product designers, researchers, product managers, analysts, and engineers to understand customer needs, define requirements, and align on business goals
Develop a UX and content strategy point of view and communicate recommendations in order to influence the product development process from ideation to launch
Find intuitive and elegant solutions, crafting copy that resonates with our growing audience and provides measurable value to the business

 

Qualifications

8+ years experience in content strategy, UX writing, content design (or whatever you happen to call it)
Experience working on payments, e-commerce, or related products and a passion for the space
Strong UX and systems thinking, plus insight into product strategy
Experience building successful cross-functional partnerships
A portfolio that showcases your writing, any relevant work on mobile apps, and a range of content strategy deliverables

 

Additional Information

 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $152,100 – USD $185,900
Zone B: USD $144,500 – USD $176,700
Zone C: USD $136,900 – USD $167,300
Zone D: USD $129,300 – USD $158,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Tagged as: Content Designer