Cleveland Clinic

Job Description


Supports the development/selection of appropriate research methodology to best meet the needs of the client.
Manages relationships and projects with external vendors as needed.
Creates research proposals for internal clients and Request for Proposals (RFPs) for external vendors.
Reviews and evaluates vendor proposals to ensure they meet client objectives and have a sound methodological relevance as well as selects the proposal that best meets client needs.
Creates quantitative online/telephone questionnaires and qualitative screening instruments and moderator guides.
Programs online questionnaires using an electronic survey platform.
Designs and coordinates the distribution of surveys to relevant audiences, such as general consumers, patients, employees and physicians.
Gathers necessary primary and secondary data to support projects.
Analyzes data and writes reports in an innovative manner, which includes incorporating the latest research technology and techniques.
Assists in developing recommendations and implications for clients based on research findings and objectives.
Assists with conducting client meetings / Presents research results to internal clients.
Coordinates and manages multiple projects/tasks in a timely manner.
Other duties as assigned.

Bachelor’s Degree in business administration, marketing, market research, psychology or sociology or related field with quantitative research methods as well as exposure to qualitative methods is required.
Master’s degree in Business, Marketing, or related field preferred.

English required
English preferred

Non required
Complexity of Work:

Strong analytical, critical thinking and communication skills are required.
Excellent at problem solving and relationship building.
Ability to work independently and within groups on tasks.
Detail oriented.
Well-developed computer skills with the ability to use multiple software packages for abstracting, manipulating and analyzing primary and secondary data from internal and external sources.
Good writing skills required.
Work Experience:

Minimum of 3 years of qualitative and quantitative research techniques.
Requires knowledge of basic marketing and market research principles, terminology and techniques.
Preferred Qualifications:

Primary market research (quantitative methodologies such as surveys and qualitative such as focus groups and one-on-one interviews),
Physical Requirements:

Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
In some locations, ability to move up to 15 lbs.
Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.
Keywords: quantitative methodologies, market research, qualitative, focus groups, interviews

Remote in Ohio

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. News & World Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Market Research Analyst, you will conduct market research studies that support the Cleveland Clinic enterprise, such as the Division of Marketing and Communications, Office of Patient Experience, Operations, Patient Financial Services, administration and clinical areas within the organization. This position will support all Cleveland Clinic locations, including domestic and international facilities.

The ideal future caregiver is someone who is:
Curious about data relationships.
Passionate about market research.
Interested in both qualitative and quantitative analysis.

This opportunity has a clearly defined career ladder allowing you to build the career of your dreams, here at Cleveland Clinic.

At Cleveland Clinic, we know what matters most. That’s why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you’ll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you’ll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Pay Range

Minimum hourly: $20.77

Maximum hourly: $31.68

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Market Research

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