Operations Manager

Job Description

Job Title: Operations Manager (W&G)

Employer: Brighton & Hove Albion FC

Salary: Salary dependent on professional background and experience

Hours: This is a full-time role. This role requires flexibility to work evenings and weekends to meet the needs of the post.

Location: American Express Elite Performance Centre, Lancing

Job Type: Permanent

Deadline Day: 2nd June 2023

About us

We are a local community club who compete at the highest levels of football on a global stage. Our ambition is to be a top ten Premier League club and a top four Women’s Super League club. A commitment to high performance and high professional standards is at the heart of everything we do.

Manage, plan and coordinate the operations at our category 1 Women’s & Girls’ Academy

In this role you will be responsible for women’s first team home game logistics, including hospitality, ticketing, mascots, stewarding and any further match day logistics. You will also lead a staffing team to co-ordinate all women’s first team and academy fixtures. You will build successful relationships internally across all areas of the club and externally, being the FA’s primary contact for all league requirements.

To find out more about this role, please click on the job description at the bottom of this advert.

Your background

If you are someone who loves to plan and coordinate – then this is the role for you. We are looking for a highly effective communicator (both written and in person) and someone who has experience of creating, managing and delivering schedules and programmes in a sporting environment. Ideally, you will have excellent knowledge of working within a professional sporting environment in a related or similar operational role.

Our values play a pivotal role in our success

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values.

Our values are:

– Treat People Well

– Exceed Expectations

– Aim High. Never Give Up

– Act with Integrity

– Make it Special

How we say thank you

In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:

– Free breakfast and lunch (fantastic healthy and tasty food provided by our inhouse chefs)

– 23 days leave plus 8 bank holidays rising to 28 days with length of service (pro rata for part time staff)

– Club wide bonus scheme for 23/24 season

– Season ticket loan

– Priority access to Premier League match tickets, subject to availability and access to free WSL tickets for 23/24 season (upon completion of probation)

– Free on-site parking at the Amex and the training ground

– In-house training programme and Continuing Professional Development opportunities

– Discounts at the Club superstore and online

– Discounts and benefits from partners and local businesses

– Enhanced club pension scheme

– Access to occupational health and mental health support

– Group life protection

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

Job Type: Full Time
Job Location: Lancing UK

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