Senior Business Operations Manager, Head Office Improvement

295422

£56,530

London based Roles carry London weighting salary

A Civil Service Pension with an average employer contribution of 27%

MOD – Head Office & Corporate Services

Business Management and Improvement

1

Ministry of Defence main building London

This is a new post, and the scope and breath of the role is likely to change over time as the team grows, to provide a more coherent and effective service to HO, managing a set of strategic and cross cutting activities that looks more widely across the TLB, and assessing where value can best be added to support the delivery of business needs in HO.

Some of the post holder responsibilities are listed below, however the successful candidate with have the opportunity to work with Head Office Improvement Deputy Head to shape the offering and the role in the longer term. As the SBM you will lead areas of the business management function and will seek to yield improvements across the business where appropriate, working with the wider function to create a coherent approach.

• Play a key role in supporting and delivering the HO improvement recommendations, working closely with DHO and DD Head Office Improvement and Change.
• As a priority, develop a strategic case for change for reforming Business Management within the Operational Delivery Profession (ODP) with a tangible action plan for implementation, including communications. This includes reviewing existing and recommending options for a more efficient approach that meets business needs and departmental priorities.
• Develop a depth of understanding of the strategic ambitions across Head Office, connecting the pieces where needed, and contribute to the design and delivery of an evolving HO, adding value in the process.
• Undertake a complete review of Motor Transport in Head Office and develop a plan to enable delivery. Implement assurance processes to ensure policy and legislative compliance.
• Provide oversight and set strategic direction of the HO Business Management function, including identifying learning pathways and encouraging collaboration across the profession.
• Work closely with the wider HO Improvement Team to deliver the vision for HO improvement.
• Horizon scan across HO to recognise opportunities for collaboration and identify any potential risks.
• Be an ambassador for best practice in business management, including:
  • Information Management
  • Risk management
  • Financial planning
  • Strategic workforce planning
  • Business continuity
  • Health & Safety (H&S)
  • Motor Transport (MT)
• Line Management of 1 x SEO BM. Please note, the team works in an Agile way using Scrum methodology so the team flexes to meet priorities and demands.

Essential:

The current team is evolving and therefore there is scope for this role to grow to meet wider HO business requirements. With this in mind, we’d love to hear from candidates who meet the following essential criteria:

• A self-starter who is comfortable working independently, with initiative, and at pace whilst maintaining a high quality of outputs.
• A continuous improvement mindset with the ability to think strategically to solve wider problems, as well as able to understand and translate the granular detail where appropriate.
• The post holder will have regular interactions across the whole of Head Office at all levels and will therefore have outstanding communication skills.
• A natural ability to onboard and put at ease stakeholders, even in challenging circumstances. Able to negotiate across a range of seniority levels.
• Either a breadth of existing, strong relationships across Head Office, or demonstrable experience of the ability to develop a broad network quickly.
• A proven track record of delivery, with exceptional judgement and a proactive solution-focussed approach.
• The ability to reprioritise, adaptable in an evolving environment with the composure to manage multiple strands of work.
• The capability to distil complex data into appropriate MI, drawing meaningful conclusions and insights.
• Delegate effectively and deliver through others to meet the needs of the business, embedding collaboration in their approach.

Desirable criteria:

• Experience in a business management environment and/or knowledge of financial/HR/transport policy and processes would be beneficial however is not essential.

This role is based in MOD Main Building and supports hybrid and flexible working arrangements. It is expected that the successful candidate would spend c. 40% of their time in Main Building.

We’ll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Changing and Improving
• Communicating and Influencing
• Leadership

Alongside your salary of £56,530, Ministry of Defence contributes £15,263 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

 

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

 

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

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Job contact :

Recruitment team