The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)



Senior Manager, Communications

STATUS: Temporary; Full-time – 12-month contract

SHIFT:35 Hours per week LOCATION: Provincial Office Annex in Vancouver BC


CLOSING DATE: Open Until Filled REPORTING TO: Chief Development Officer We encourage all interested Senior Manager, Communications applicants to apply through our recruitment partner, Smart Savvy + Associates at the link below. We welcome diversity, value differences, and foster inclusion in our employment practices. Find out more about our commitment to diversity and inclusion by reading our foundational Principles on our website. We invite applications from all qualified individuals who are philosophically aligned with our mission and principles. You’re a seasoned communications pro with strong media relations and PR acumen. Comfortable working in a high-volume, fast-paced environment, you can proactively (and reactively) craft expertly worded statements in no time flat. Keeping an eye on the news, developing crisis communications strategies, building positive relationships with media contacts – you’re always finding ways to stay two steps ahead. When last-minute requests arise, you have no problem hopping in front of the camera to give a statement, staying calm, confident and collected from start to finish. A strong writer and editor, you can craft engaging content for a variety of channels. A compassionate, empathic leader, you don’t shy away from conflict but look for ways to solve problems in a mutually beneficial way. You’ve coached and mentored teams to great success, both individually and collectively. You’re a strategic, creative thinker who’s always looking for opportunities to improve yourself, your team’s abilities, and your output. Plus, you really love animals. Reporting to the Chief Development Officer, the Senior Manager, Communications is responsible for successfully carrying out communications and public relations strategy that creates a positive, two-way flow of information between the BC SPCA and its key audiences using a variety of tools (primarily media relations). If you have the right mix of skills and experience – plus a deep desire to care for furry, farmyard or forest-dwelling friends in need – then apply today! About the BC SPCA The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) was established to protect and enhance the quality of life for domestic, farm and wild animals in the province. The BC SPCA is the only animal welfare organization in B.C. with the authority to enforce animal cruelty laws. It is also the largest organization of its kind in North America and the largest animal sheltering society in the world. Across its 42 locations across B.C., the BC SPCA has 36 animal centres to care for abused and homeless animals, two animal hospitals, two spay/neuter clinics, one wildlife rehabilitation centre, a provincial Animal Helpline, and a provincial office that oversees investigations, advocacy, education and more. As a result of their impressive reach, more than 118,679 vulnerable animals are helped every year. About the workplace This 12-month contract position is a hybrid role that requires working from the Vancouver-based office two days a week. It also requires being available for media requests outside of regular working hours. About the role Determine and deliver proactive and reactive media relations activities to position the BC SPCA as a credible, reputable and relevant organization in the province. Promote all aspects, including the potentially less known and visible ones, such as advocacy, outreach, alternative measures through various campaigns. Write, edit and produce various print and digital assets including, but not limited to, the Animal Sense magazine, annual reports, and more. Identify and manage issues of potential risk to the society as it relates to communications and PR: Respond to escalated issues and concerns raised by members of the public. Determine appropriate responses and key messages to protect and enhance the organization’s reputation. Plan and deliver crisis communications as necessary. Contribute to the development and implementation of an internal communications strategy for staff and volunteers. Produce and provide editorial oversight for promotional materials, ensuring brand consistency in all pieces. Implement key communications initiatives to support the strategic plan, which includes creating targeted communications plans and marketing plans for individual departments and/or campaigns. Contribute to the planning and implementation of special events (e.g., facility openings, special ceremonies, etc.) Support the CEO, other senior staff members and the board of directors with background and speaking notes as required. Hire, onboard and manage the performance of assigned team members. Provide active coaching and mentorship to ensure objectives and goals are met, celebrating individual and team successes. Support the development of and compliance with key communications policies and procedures, building supportive and trusting relationships across all functions of the organization to ensure communications procedures are relevant, clear and implemented effectively. Contribute to budget planning and monitoring for communications-related functions. About you 7+ years of related experience in media relations (ideally in a non-profit setting), risk identification (along with issues and crisis management/communication), communications planning, marketing, budget monitoring 3+ years of experience in a supervisory/people management role Degree in communications or public relations (or an equivalent combination of education and experience) Outstanding written and oral communication skills Strong editing skills Strategic and creative thinker with a passion for continuous improvement Self-starter who enjoys proactively generating, evaluating and implementing new ideas and does independent research, cost/benefit and risk analysis before making recommendations. Comfortable with big-picture thinking while also able to pay strong attention to detail. Demonstrated ability in optimizing talents of a diverse team, ranking and communicating how to navigate competing priorities Excellent interpersonal skills, able to work with internal and external stakeholders at all levels and from diverse backgrounds in a positive, respectful manner Able to successfully address and resolve conflict High level of comfort with change and experience leading a team using best practice change management frameworks Passion for technology and continuous learning Experience with social media, digital communications, e-newsletters, website management, public relations and/or internal communications is considered an asset Philosophical harmony with the vision, mission and strategic directions of the BC SPCA, to protect and enhance the quality of life for domestic, farm and wild animals in British Columbia About Smart, Savvy + Associates Smart, Savvy + Associates is the top marketing recruitment agency in Vancouver, specializing in helping companies find marketing, communications and creative professionals at all levels. Our team of experienced marketers-turned-recruiters has an in-depth understanding of the industry and works diligently to match the right talent to the right roles. We take the time to learn job requirements, workplace culture and business goals, and use our expertise to create lasting, meaningful connections between teams and talent. We encourage all interested Senior Manager, Communications applicants to apply through our recruitment partner, Smart Savvy + Associates at the link below. We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No telephone calls, please. The BC SPCA is a Registered Charity BN 11881 9036 RR0001

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