Inside Sales Representative & Purchasing Agent

Inside Sales and purchasing role.  Will be primarily at desk answering phones and helping with sales and purchasing for a powersports aftermarket parts wholesaler. Some warehouse work is involved.

·    Responding to customer complaints and inquiries quickly and efficiently

·    Answering phone calls and emails in a professional manner

·    Building rapport with customers

·    Collecting customer information for future follow-ups

·    Upselling services and making product recommendations

·    Closing sales and achieving company quotas

·    Identifying sales opportunities

·    Staying informed about product and service information updates

Seek out and evaluate powersport aftermarket parts and accessories for sale through local, national and international vendors
Negotiate purchase prices on parts & accessories and determine whether to purchase or pass based on our in-house guidelines
Call local dealers on a regular basis to peruse new inventory and maintain positive working relationships with those vendors
Keep meticulous records on all transactions and submit them to our accounting department monthly for auditing
Inform vendors of our purchasing requirements and ensure all tasks are fulfilled, from timely shipping to receiving

·    Excellent customer service

·    Clear communication and active listening

·    Ability to process information well

·    People oriented and experienced in rapport building

·    Ability to sell and promote

·    Working knowledge of point of sale business systems and wholesale business model

·    Strong product knowledge

·    Excellent time management

·    Understanding of Purchasing and Receiving in a business environment