Heathrow Airport

Job Description

There’s no place like Heathrow when it comes to the scale of our ambitions. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Our Communications, Communities and Carbon function brings together engagement, communications and sustainability leadership . This is about more than protecting and enhancing our reputation . F ocus ing on the experiences of our passengers, colleagues and partners , we ensure that as Heathrow thrives , so too will our people, our communities, our country and our world.
Our sustainability strategy , Heathrow 2.0, is central to everything we do. We are committed to sustainable aviation , as Heathrow works to deliver net zero and build a better place to live and work. W e work with industry leading experts to deliver on our ambitions, meeting the growing international demand for flight in a way that creates a positive impact far beyond our airport.

The Public Affairs Manager is a member of Heathrow’s dynamic Public Affairs team. The role requires excellent Parliamentary contacts, initiative and dedication to working as part of a team to achieve Heathrow’s objectives. The Public Affairs Manager will build strong external relationships with regional stakeholders on behalf of Heathrow and be able to use existing connections to enhance the airport’s reputation. As part of the Communications function, they will work with colleagues across the department to develop proactive campaigns.

  • Developing and maintaining excellent relationships with a cross party range of Parliamentarians, as well as a range of other external stakeholders.
  • Supporting the activation of proactive and reactive communication strategies to build the reputation of our business.
  • Working closely with Heathrow’s policy team to lead on a range of issues and develop policy priorities.
  • Collaborating with Heathrow’s Carbon and Communities team on issues important to local political stakeholders and Heathrow’s local community.
  • Scanning the political horizon for issues which are relevant to Heathrow and proactively developing strategies to address them.
  • Organising visits and events to demonstrate the importance of Heathrow to the UK economy.
  • Previous political exposure and existing relationships, to drive engagement with politicians from across the political spectrum.
  • Outstanding written and verbal communication skills, with the ability to distil complex information and present it in a way which is easy for the public to comprehend.
  • Excellent team player and takes a proactive approach to updating and sharing information with colleagues. Working as part of a small but dynamic team this person will seek opportunities to support colleagues and bring new perspectives.
  • High level of personal resilience. This person should be able to deal with highly pressurised situations where information is confused and have the capacity to withstand setbacks and criticism whilst maintaining a positive attitude.
  • Credible and authoritative – seen as a source of expertise, and a go-to resource for communications advice across Heathrow.

Ideally, you’ll also have:

  • Parliamentary experience.

Heathrow brings the world closer together. Our airport facilitates the global travel and trade that keeps the economy moving. It’s a place like no other – a city within a city – where colleagues connect around a common goal, giving our passengers the best airport service in the world.

There is a world of opportunity at Heathrow. You’ll reach your full potential within our inclusive and supportive culture, whilst helping us to deliver our ambitious plans. Not only are we growing to welcome millions more passengers each year, we’re also transforming our industry. Sustainability is at the heart of Heathrow and we’re leading global efforts on decarbonisation, so that aviation continues to be a force for good in our world.

Taking the journey with us means living our values. Doing the right thing. Keeping everyone safe. Working together. Treating everyone with respect. Giving excellent service. Improving every day. Our ever-changing airport runs on teamwork and creativity. A career at Heathrow is welcoming, diverse, challenging, exciting, and rewarding.

Join Heathrow and grow your career in an airport that matters to millions.

Our rewards

We offer competitive salaries and excellent benefits, along with performance-based annual bonuses, our longer-term Share in Success Bonus plans, generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And we’ll provide learning and development opportunities to help you reach your full potential.

Working Location

Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

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